Returns Policy

If you or your pooch are not completely satisfied with your purchase, simply return the item to us in its original unused condition within 14 days of receipt.  We will then issue a full refund or alternatively, if preferred, we would be more than happy to exchange the item.


Please Note

  1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. The cost of returning the item to us is your responsibility.


Return Delivery Address

86 Mainstone Avenue

Plymouth

Devon UK

PL4 9NB


If you have any questions regarding our Returns Policy, please do not hesitate us to contact us through our Contact Us page.